Customer support
Customer support
Faster support. Happier customers.
Streamline your support operations and reduce customer wait times with smarter scheduling.
Alex Fisher
Design Workshop
A longer chat to run through design.
30 mins
15m
30m
45m
1h
Zoom
Europe/Dublin
June
2022
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Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Key benefits
Key benefits
Key benefits
How Cal.com works for customer support teams
How Cal.com works for customer support teams
Empower your support team with scheduling tools that enhance customer service, streamline issue resolution, and improve satisfaction.
Empower your support team with scheduling tools that enhance customer service, streamline issue resolution, and improve satisfaction.
01
Faster support scheduling
Let customers book support sessions at their convenience. Cal.com integrates with video and phone tools, ensuring quick resolution of issues without unnecessary delays.
02
Optimized team workflows
Handle high volumes of support requests efficiently with collective and round-robin scheduling. Assign calls or meetings to the right support agent based on availability and expertise.
03
Exceptional customer experience
Offer a seamless booking experience with branded pages and automated reminders. Ensure customers feel valued and supported at every step of their journey with your company.
Additional features
Additional features
Additional features
Designed for a maximum efficiency
Designed for a maximum efficiency
Boost campus performance with our advanced collaboration features and automated workflows.
Boost campus performance with our advanced collaboration features and automated workflows.
Round robin
Distribute meetings amongst team members based on weights, priorities or the person least recently booked.
Collective events
Book a meeting with several team members at one time.
Routing forms
Direct bookers to the right people based on their details, like industry, company-size, etc.
Dynamic meetings
Easily see when everyone's available, automatically handling multiple time zones.
Automated workflows
Save time with automated workflows like meeting reminders.
Accept payments
Process payments and place holds through Stripe or PayPal integration.
App store
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
App store
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
App store
All your key tools in-sync with your meetings
Cal.com works with all apps already in your flow ensuring everything works perfectly together.
FAQ
FAQ
FAQ
Frequently asked questions
Frequently asked questions
These are some of our most frequently asked questions.
These are some of our most frequently asked questions.
What is Cal.com, and how can it help our customer support team?
Cal.com is a scheduling platform that simplifies booking for customer service appointments, enabling faster resolutions and improving customer satisfaction.
How can Cal.com improve the efficiency of our support team?
Cal.com automates scheduling for customer calls, follow-ups, and ticket escalations, reducing manual tasks and freeing up your team to focus on solving issues.
Can Cal.com handle different schedules for various customer support agents?
Yes, you can assign unique schedules to individual agents or teams, ensuring accurate availability for bookings.
Does Cal.com support round-robin scheduling to distribute customer requests evenly across agents?
Yes, round-robin functionality ensures that customer appointments are evenly distributed among available agents.
How does Cal.com handle urgent customer issues?
You can prioritize certain appointment types or use routing rules to ensure high-priority customers are connected to the right agents quickly.
Can we schedule group calls or webinars for customer training?
Yes, Cal.com supports group bookings, perfect for hosting customer webinars, training sessions, or product tutorials.
What is Cal.com, and how can it help our customer support team?
Cal.com is a scheduling platform that simplifies booking for customer service appointments, enabling faster resolutions and improving customer satisfaction.
How can Cal.com improve the efficiency of our support team?
Cal.com automates scheduling for customer calls, follow-ups, and ticket escalations, reducing manual tasks and freeing up your team to focus on solving issues.
Can Cal.com handle different schedules for various customer support agents?
Yes, you can assign unique schedules to individual agents or teams, ensuring accurate availability for bookings.
Does Cal.com support round-robin scheduling to distribute customer requests evenly across agents?
Yes, round-robin functionality ensures that customer appointments are evenly distributed among available agents.
How does Cal.com handle urgent customer issues?
You can prioritize certain appointment types or use routing rules to ensure high-priority customers are connected to the right agents quickly.
Can we schedule group calls or webinars for customer training?
Yes, Cal.com supports group bookings, perfect for hosting customer webinars, training sessions, or product tutorials.
What is Cal.com, and how can it help our customer support team?
Cal.com is a scheduling platform that simplifies booking for customer service appointments, enabling faster resolutions and improving customer satisfaction.
How can Cal.com improve the efficiency of our support team?
Cal.com automates scheduling for customer calls, follow-ups, and ticket escalations, reducing manual tasks and freeing up your team to focus on solving issues.
Can Cal.com handle different schedules for various customer support agents?
Yes, you can assign unique schedules to individual agents or teams, ensuring accurate availability for bookings.
Does Cal.com support round-robin scheduling to distribute customer requests evenly across agents?
Yes, round-robin functionality ensures that customer appointments are evenly distributed among available agents.
How does Cal.com handle urgent customer issues?
You can prioritize certain appointment types or use routing rules to ensure high-priority customers are connected to the right agents quickly.
Can we schedule group calls or webinars for customer training?
Yes, Cal.com supports group bookings, perfect for hosting customer webinars, training sessions, or product tutorials.
Testimonials
Don’t take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Testimonials
Don’t take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Testimonials
Don’t take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
"More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right."
Flo Merian
Product Marketing, Mintlify
I think Cal.com has a very good chance of creating a new category around being both great and well designed."
Guillermo Rauch
CEO, Vercel
"I just migrated from Calendly to Cal.com."
Kent C. Dodds
Founder of EpicWeb.dev
"Just gave it a go and it's definitely the easiest meeting I've ever scheduled!"
Aria Minaei
CEO, Theatre.JS
"I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard."
Ant Wilson
Co-Founder & CTO, Supabase
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Trusted by fast-growing companies around the world
Free up your time. We've got your scheduling covered. Try Cal.com now!
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? support@cal.com or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? support@cal.com or live chat.
Solutions
Use Cases
Resources
Cal.com® and Cal® are a registered trademark by Cal.com, Inc. All rights reserved.
Our mission is to connect a billion people by 2031 through calendar scheduling.
Need Help? support@cal.com or live chat.
Solutions
Use Cases
Resources